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FAQs Finturu

Welcome to our Frequently Asked Questions section. Here you’ll find answers to the most common questions about Finturu and our services. If you don’t find the answer you’re looking for, don’t hesitate to contact us.

General

What is Finturu?

Finturu is an international payments platform that makes it easy to create payment links, manage transactions, and integrate with various e-commerce tools and APIs.

Is it safe to use Finturu?

Yes, at Finturu we prioritize the security of your transactions and data. We use advanced security protocols and comply with all current regulations to protect your information.

Sign Up and Account

How do I sign up for Finturu?

You can sign up directly on our web app by providing your basic information. The process is quick and easy.

What documents do I need to complete my sign-up?

You will need a bank certification and other verification documents according to your country’s regulations.

Payment Links

How do I create a payment link?

You can create payment links from our web app, using our WhatsApp bot MIA, or by integrating our API into your platform.

How long does it take for a payment to be processed?

Processing time may vary depending on the payment method and your account settings. Generally, funds are received within 1 business day.

Integrations and API

Which e‑commerce platforms does Finturu integrate with?

Finturu offers integrations with Shopify and WooCommerce, as well as a robust API for developers.

How can I access the Finturu API?

You can access our API by requesting access through your Finturu account. We provide detailed documentation to assist you in the integration process.

Support and Help

How can I contact Finturu support?

You can contact us through our Contact page or by email at info@finturu.com. We’re here to help with any questions or issues.

Does Finturu offer support in multiple languages?

Currently, we offer support in Spanish and English.

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